As a courtesy to all our guests, a prompt appointment schedule is adhered to. Treatments that begin late will still finish at the appointed time, so as not to inconvenience other guests. please allow plenty of time to get to the salons reception waiting area where u can relax before the treatment ahead and where your therapist will come and greet you.
To garentee your preferred appointment time, we recommend you book in advance. Reservations can be made directly with the salons team during opening hours on 01902 450033
All packages require a 50% deposit at the time of booking and all other appointments require a 24% deposit at the time of booking.
Pre-payments on packages are non refundable in the event of a cancellation. We will however extend an option to amend the reservation date when this request is made a minimum of 7 days prior to arrival.
The salon is reserved for the use of adults at all times. Any persons under the age of 18 will be required to be accompanied by their parent/guardian.
We ask you to be considerate in cancelling any appointments and to contact our reservations team 24 hours before the stated appointment time. Failure to do so could result in you being charged for the treatment.
To cancel any reservations, please call our reception on 01902 450033